Student Assistance Center

Main Content

The Student Assistance Center serves as the first point of contact for students who call, email, or walk in to the Office of the Dean of Students. Our Assistant Deans help students understand university policies and procedures, educate them about and connect them to campus resources, and support students in crisis. Students visit us regarding a broad range of issues which may be impacting their academic performance including those related to health/mental health, course attendance issues, questions about where to go on campus to seek different services, options for withdrawing from the university, or because they need help and just aren’t sure where to go. We help students find their way!

Common Reasons to Contact the Student Assistance Center

Some of the common reasons students seek our services include:

  • Academic difficulty due to physical or mental health issues
  • Extenuating life circumstances impacting academic performance and/or overall functioning
  • Seeking assistance finding or getting connected to support services on campus
  • Medical withdrawal and re-entry
  • To report a concern about the well-being or safety of themselves, another student, or the broader community
  • Seeking information about university policies and procedures
  • Difficulty with a professor or TA
  • Absence letters
  • Not sure where else to go

Dean on Duty

During business hours, there is a Dean on Duty who is available to see students who walk in, call, or email our office. If you want to connect with the Student Assistance Center, please stop by, call, or email – no appointment necessary.

  • Hours: Monday-Friday, 8:30 am-5:00 pm
  • Location: 3rd floor, Turner Student Services Building
  • Phone: (217) 333-0050
  • Email:

Meet Our Team

Rhonda Kirts

  • Associate Dean of Students

(217) 333-0050

Rhonda earned her B. A. in Political Science from the University of Illinois at Urbana-Champaign and her M. S. in Higher Education Administration from Iowa State University. She joined the University of Illinois at Urbana-Champaign in 1990. In her free time, Rhonda enjoys attending her daughter's sporting events, taking her dog Lucy for walks, and reading.

Fun fact: Rhonda used to be the Block I and I Book advisor!

Katherine Zilmer

  • Senior Assistant Dean of Students
  • Behavioral Intervention Team (BIT) Case Manager

(217) 333-0050

Katherine earned her B. A. in Psychology from Ohio Dominican University and her M.A. in College Student Personnel from Bowling Green State University. She joined the Office of the Dean of Students at the University of Illinois at Urbana-Champaign in January, 2015. In her personal time, Katherine enjoys spending time with family and friends, spoiling her dog Oliver, running, baking, attempting to garden, and traveling.

Fun fact: Katherine paid for her undergraduate degree by decorating cakes!

Ann Marie Morgan

  • Assistant Dean of Students

(217) 333-0050

Ann Marie earned her B. A. in Psychology from Bradley University, an M. A. in College Student Personnel from Bowling Green State University, and an M. A. in Pastoral Studies from Loyola University Chicago. She joined the Office of the Dean of Students at the University of Illinois at Urbana-Champaign in June, 2014. In her spare time, Ann Marie enjoys running, playing with her nephew, and spending time on her patio.

Fun fact: Despite living in central Illinois, Ann Marie is a certified Open Water Diver!

Dorothy Maduzia

  • Office Support Specialist

(217) 333-0050

Mission, Vision, & Core Values


The Student Assistance Center in the Office of the Dean of Students seeks to support the academic and social development and retention of University of Illinois students. Through our services and programs we:

  • Enhance students' knowledge of and access to University resources
  • Facilitate students' ability to successfully navigate the various policies, procedures and processes of the University
  • Support students experiencing unusually difficult life circumstances and crises
  • Empower students to develop effective communication and decision-making skills, personal responsibility and the ability to function autonomously


The Student Assistance Center advocates for a University community that actively nurtures the intellectual, social, and personal development of its student body. We aspire to create a University climate that challenges and supports students to develop the skills of critical thinking, self and other awareness, independence, and healthy lifestyle choices that will serve them across a lifetime.

Core Values

  • Excellence
  • Student-Centered
  • Collaboration
  • Respect
  • Equity, Fairness and Inclusiveness
  • Personal Responsibility and Accountability

Secondary Featured Promos