Campus Resources

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Your Well-Being

Student Assistance Center

(217) 333-0050

Monday-Friday, 8:30 am-5:00 pm

The Student Assistance Center serves as the first point of contact for students who call or walk in to the Office of the Dean of Students. Our assistant deans help students understand university policies and procedures, educate them about and connect them to campus resources, and support students in crisis. Students visit us regarding a broad range of issues which may be impacting their academic performance including those related to health/mental health, course attendance issues, questions about where to go on campus to seek different services, options for withdrawing from the university, or because they need help and just aren’t sure where to go. We help students find their way!

Emergency Dean

Monday through Thursday, 5:00 pm-8:30 am
Friday at 5:00 pm through Monday at 8:30 am and All University Holidays

The emergency dean supports students who are experiencing health or safety emergency situations in which an immediate university response is needed and which cannot wait until the next business day. The emergency dean is not a substitute for trained emergency personnel such as 911, police, or fire professionals. Individuals wishing to contact the emergency dean should call the University of Illinois Police Department (UIPD) Dispatch at (217) 333-1216. UIPD Personnel will be able to reach the emergency dean as appropriate.

McKinley Health Center

(217) 333-2700

Monday-Friday, 8:00 am-5:00 pm

Some of the services provided at McKinley Health Center include 24 hour dial-a-nurse, primary care providers, pharmacy services, mental health counseling and treatment, travel exams and inoculations, women’s health, health resource centers, and the health education unit.

Campus Belonging Resources

Campus Belonging Resources

Campus Belonging Resources is designed to focus on behaviors that negatively affect the climate of inclusion and belonging on campus and continue to invest in our education, support and response efforts for individuals impacted by those behaviors. Campus community members – including students, staff, faculty, and community members – are invited to submit any reports of behavior that negatively affect their own or other’s sense of belonging and inclusion on campus. Members of the Office of the Vice Chancellor for Diversity, Equity & Inclusion staff will follow up individually when requested to provide resources and response.

Sexual Misconduct Response

We Care – Sexual Misconduct Support & Reporting

This comprehensive resource includes information and resources to address sexual assault, stalking, and harassment, explaining what to do, where to go for support, and more. The resources page is comprehensive, including confidential resources, medical resources, police and safety resources, campus reporting resources, other campus resources, and state and national resources.

File a Title IX report

Students, faculty, and staff can file a title IX report that will be submitted to the Title IX Office.

Women’s Resources Center

(217) 333-3137

The Women’s Resources Center offers confidential supportive advocacy and referral services related to sexual assault, sexual harassment, sexual exploitation, dating violence, domestic violence, and stalking. Individual support and group support are available by appointment.

Rape, Advocacy, Counseling & Education Services (RACES)

A community based rape crisis center which provides free, confidential services to anyone affected by sexual assault, abuse or harassment. Services include a 24 hour Rape Crisis Hotline (217) 384-4444.

Mental Health Matters

Counseling Center

(217) 333-3704

Monday-Friday, 8:00 am-5:00 pm
(open until 7:00 pm by appointment on Wednesdays and Thursdays)

The Counseling Center is committed to providing a range of services intended to help students develop improved coping skills in order to address emotional, interpersonal, and academic concerns. The Counseling Center provides individual, couples, and group counseling. All of these services are paid for through the health services fee. The Counseling Center offers primarily short-term counseling, but does provide referrals to the community when students could benefit from longer term services. Call to schedule an appointment. If you are in crisis and need immediate help, walk in to the Counseling Center and inform the staff that you are experiencing a crisis. They will help get you connected to support as soon as possible.

McKinley Health Center

(217) 333-2700

Monday-Friday, 8:00 am-5:00 pm

The Mental Health Clinic at McKinley provides evaluations, consultations, and recommendations for subsequent treatment for a variety of emotional and behavioral difficulties. Short-term individual psychotherapy and medication treatments are provided when indicated. McKinley's staff of mental health professionals includes licensed psychiatrists, psychologists, a clinical nurse specialist and clinical social workers. Call to schedule an appointment.

Rosecrance Crisis Line

Crisis Hotline: (217) 359-4141

24 hours/day, 365 days/year

Rosecrance offers a 24-hour mental health crisis hotline and provides a range of prevention, intervention, and behavioral health treatment services for individuals and families.

Disability Resources & Educational Services (DRES)

(217) 333-4603

Monday-Friday, 8:30 am-5:00 pm

At the University of Illinois, students with disabilities can register with Disability Resources and Educational Services (DRES). DRES has a proud history of providing accommodations and support services to students with disabilities since 1948, more than 40 years before the passage of the Americans with Disabilities Act (ADA). DRES is often considered the pioneer in providing the “best practices” for accommodations and support services in the college setting.

By registering with DRES, students with disabilities work with an Access Specialist to determine what kinds of classroom accommodations are necessary to ensure equal access to the learning environment (e.g., extended time for test-taking, use of assistive technologies in the classroom, text conversion, physical modifications to the learning environment). Access Specialists also help students to promote their self-advocacy skills in working with instructors to put these accommodations in place.

To become registered with DRES, the process is fairly simple and straightforward, and is outlined on their website. First, students complete a short, online application, and then they submit disability documentation from their provider. After the application and documentation are received and approved, the student is invited to DRES for an orientation session, at which they will develop an accommodations plan as well as decide what support services they may want to use at DRES.

While some college offices of disability services only exist to implement these reasonable and appropriate accommodations (i.e., in order to meet their legal obligations), DRES goes far beyond this legal obligation and provides an array of additional support services to students. As needed, students registered with DRES have access to individual mental health counseling, group therapy, academic coaching, occupational/physical therapy, as well as social and recreational opportunities at DRES. There is typically no cost for these services, and no limit to the number of sessions that students may receive. For students who are not yet registered with DRES, but who believe they may have an undiagnosed disability like ADHD or a learning disability, they may be eligible for a free academic screening and/or neuropsychological testing to determine if registration with DRES is appropriate for them.

Often, people think of disabilities as conditions where a person uses a wheelchair or has a sensory impairment, like being blind or low vision, deaf or hard-of-hearing. Of course, DRES offers services to students with physical and sensory disabilities, but students may also use DRES services for non-visible conditions, like ADHD, anxiety disorders and other psychiatric disabilities, or learning disabilities. In fact, almost 90% of the students who become registered with DRES have non-visible disabilities like ADHD/LD or psychiatric disabilities.

Some of the points of pride of DRES include Beckwith Residential Support Services (BRSS) at DRES. BRSS provides support for first floor residents of Nugent Hall with physical disabilities who require assistance in the performance of basic activities of daily living. In addition to the physical design elements of individual student rooms, all residents of Nugent Hall have access to the newly built dining hall that includes seven food stations and can accommodate up to 1,200 people at time. Finally there is a new cardio equipment room with accessible exercise equipment within the work out space. A Transitional Disability Management Plan (TDMP) is developed between the Beckwith Disability Specialist, resident, and others identified by the student for involvement in the TDMP process. The purpose of the TDMP is to improve each student's management of his/her disability-related needs as it impacts all facets of their life.

Another point of pride is the wheelchair athletics programs at DRES. DRES has taken a national leadership in disability sports which spans more than 60 years and includes a men's wheelchair basketball team, a women's wheelchair basketball team, and a track and field program. The Illinois men's wheelchair basketball team has won 15 national championships and the Illini women have won 14. Illinois wheelchair racers are among the best in the world, and consistently win major international races each year. At the 2016 Rio Paralympics, current and former Illinois students won a total of 20 medals (10 gold, 7 silver, 3 bronze).

Consider contacting DRES today if you have any questions about disability-related services at the University of Illinois! Reach them by email at disability@illinois.edu, or by phone at (217) 333-4603.

Healthiest You

(217) 333-0165

The Student Health Insurance (United Healthcare) provides access to Healthiest You, a telehealth therapy tool. Please make sure to be enrolled in student health insurance and have access to your health insurance card before enrolling in Healthiest You. If you have any questions about enrollment, please contact the student health insurance department at (217) 333-0165.

Mental Health and Wellness

The mental health and wellness website provides information and connections to resources offered anywhere within the university (and some beyond) for students, parents/families, faculty and staff.

Academic Support

Student Assistance Center

(217) 333-0050

Monday-Friday, 8:30 am-5:00 pm

The Student Assistance Center serves as the first point of contact for students who call or walk in to the Office of the Dean of Students. Our assistant deans help students understand university policies and procedures, educate them about and connect them to campus resources, and support students in crisis. Students visit us regarding a broad range of issues which may be impacting their academic performance including those related to health/mental health, course attendance issues, questions about where to go on campus to seek different services, options for withdrawing from the university, or because they need help and just aren’t sure where to go. We help students find their way!

Disability Resources & Educational Services (DRES)

(217) 333-4603

Monday-Friday, 8:30 am-5:00 pm

See description under Mental Health Matters.

Your College Office

It is always a good idea to work with and consult your academic college when you run into academic challenges and barriers. We have included the basic contact information for each college below:

Agriculture, Consumer, and Environmental Sciences

Academic Programs Office
(217) 333-3380
128 Mumford Hall

Applied Health Sciences

Academic Affairs
(217) 333-2131
110 Huff Hall

Business

Undergraduate Affairs
(217) 333-2740
1055 Business Instructional Facility

Division of General Studies

(217) 333-4710
Illini Union Bookstore, Floor 5

Education

Student Academic Affairs
(217) 333-2800
140 Education Building

Engineering

Undergraduate Programs
(217) 333-2280
206 Engineering Hall

Fine and Applied Arts

Undergraduate Academic Affairs
(217) 333-6061
110 Architecture Bldg.

Liberal Arts and Sciences

Student Academic Affairs
(217) 333-1705
2002 Lincoln Hall

Media

Student Services Center
(217) 244-4329
18 Gregory Hall

Social Work

(217) 333-2261
School of Social Work

Counseling Center

(217) 333-3704

Besides individual counseling, the Counseling Center also has workshops to assist with perfectionism, test anxiety, and time management.

Student Success Toolkit

Student Success Toolkit is designed to provide you with resources and action steps to help you perform well academically.

Tutoring Resources

Please consider academic assistance through campus tutoring programs.

Student Lingo

StudentLingo is a series of interactive on-demand workshops, action plans, and valuable resources focused on helping college students achieve their academic, personal, and career goals.

Financial Concerns

The resources listed here are not exhaustive. They are meant to be a starting point for seeking assistance. Staff in the Student Assistance Center are always available to talk to students about individual circumstances and the resources and support that might be available.

Local Food Pantries

On-Campus Assistance

Campus Recreation has opened the ARC Student Food Pantry beginning Fall 2020.

Eastern Illinois Food Bank

The Eastern Illinois Food Bank provides free and very low cost food to more than 220 food pantries and other agencies and programs serving individuals and families struggling with hunger. There are pantries located in the campus town area and the surrounding communities.

More Food Resources

Prepared Meals

Everybody Eats

Hot meals at campus locations.

Daily Bread Soup Kitchen

They serve a hot meal of soup, salad, entree, dessert and beverage to over 200 guests per day.

Jubilee Café

Community UCC offers a weekly feeding program on Monday nights. Their aim is to cook healthy, delicious food.

Supplemental Nutrition Assistance Program (SNAP)

Department of Human Services: Family Community Resource Center
705 N Country Fair Dr. Champaign, IL
(217) 278-5605

Hours: 8:30 am-5:00 pm, Monday-Friday (except state holidays)

SNAP, formerly known as Food Stamps, offers nutrition assistance to millions of eligible, low-income individuals and families and provides economic benefits to communities. To get SNAP benefits, you must apply in the State in which you currently live and you must meet certain requirements, including resource and income limits. In most cases, once you submit your application, your State agency or local SNAP office will process it and send you a notice telling you whether or not you are eligible for benefits within 30 days. College students are not eligible for SNAP benefits unless they work at least 20 hours a week or have a child under the age of 6.

Housing

Champaign County Regional Planning Commission

(217) 328-3313

The Champaign County Regional Planning Commission is an intergovernmental membership organization that provides a variety of programming in the areas of regional, environmental and transportation planning; economic, community, and workforce development; social services; early childhood education; and technical assistance in East Central Illinois.

Housing Authority of Champaign County
  • Business Hours: (217) 378-7100
  • After Hours: (217) 384-6564

HACC provides assistance to low and moderate-income households of Champaign County through a variety of housing and supportive service programs.

Short Term Loans

Office of Student Financial Aid

(217) 333-0100

Monday-Friday, 9:00 am-5:00 pm

The Office of Student Financial Aid administers financial aid programs and services to students and their families, striving to increase affordability and enhance student enrollment and graduation. The office is dedicated to maintaining fiscal and regulatory integrity, providing timely and accurate information and ensuring the proper stewardship of all University, federal, state and private funds.

Financial Wellness

Cultivating Currency

A financial resource for undergraduate and graduate students, this site has a variety of information on how best to manage your finances.

Student Money Management Center

The SMMC maintains an educational website with financial resources, provides peer-to-peer mentoring and delivers group financial educational sessions for University of Illinois students.

University of Illinois Extension Financial Wellness Program

The U of I Extension Financial Wellness program provides outreach education including: one on one financial management assistance, presentations to clubs, financial education resource center, and referrals to related financial community and university services.

Comprehensive Community Resources

United Way

The United Way is focused on creating community-based and community-led solutions that strengthen the cornerstones for a good quality of life: education, financial stability and health. You can get help by dialing 211 or utilizing the 211 website at www.uwayhelps.org/211.

Finding Employment

Virtual Job Board

Office of Student Financial Aid
(217) 333-0100

The Virtual Job Board is a service provided to students at the University of Illinois at Urbana-Champaign. The job board is intended to assist students in finding part-time employment. University of Illinois departments are encouraged, but not required, to post their student employment positions on the job board; therefore, students should be aware that this is not a comprehensive listing of all on-campus student employment opportunities and may want to explore other options for securing on-campus jobs. University policy requires background checks for certain positions and for individuals who have regular contact with minors. The employing department or campus human resource office will notify students if a background check is required for the position.

The Career Center

(217) 333-0820

Monday-Friday, 8:30 am-5:00 pm

The Career Center helps students plan their future while offering guidance and support for health careers, graduate/professional school admission and job search preparation. Students may also use Handshake to find jobs and internships, upcoming career fairs, on-campus recruiting events, networking opportunities, and a calendar of career programs and events.

General Support Services

Office of the Dean of Students

(217) 333-0050

Monday-Friday, 8:30 am-5:00 pm

The Office of the Dean of Students educates students through services, advocacy, and opportunities designed to maximize lifelong learning and success.

Off-Campus Community Living

(217) 333-0112

Monday-Friday, 9:00 am-5:00 pm

Off-Campus Community Living’s mission is to stimulate fairness in landlord-tenant relationships and to serve as a resource for students residing in privately owned housing. To guide this work, the staff strive to: prevent rental problems, empower students, teach transferable life skills, and advocate.

Office for Student Conflict Resolution

(217) 333-3680

Monday-Friday, 8:30 am-5:00 pm

Provides adjudication, mediation and referral services to promote the effective resolution of conflict at the University. Manages the investigation and sanctioning process related to violations of the Student Code of Conduct.

Student Legal Services

(217) 333-9053

Monday-Friday, 8:30 am–12:00 pm; 1:00-4:30 pm

The purpose of the Student Legal Service is to inform students of practical aspects of the law as applied to their individual problem. In addition, in-court representation is available in many cases.

Chez Veterans Center

(217) 300-3515

Whether you’re fresh out of active, or you’re reserve, guard, or a military family member, you have a place at Chez Veterans Center. In 2015, we opened our doors to provide an open, welcoming space for all student veterans and military-connected communities. The largest, most comprehensive facility of its kind in the United States, Chez Veterans Center is designed specifically for you. Located in the heart of campus, we’re your one-stop-shop for veterans’ and military-connected services.

Disability Resources and Educational Services

(217) 333-4603

Monday-Friday, 8:30 am-5:00 pm

See description under Mental Health Matters.

International Student and Scholar Services

(217) 333-1303

Monday-Friday, 8:30 am-5:00 pm

International Student and Scholar Services is committed to providing culturally sensitive services of the highest quality. We strive to create an environment that is conducive to a successful educational, personal, and professional experience. We serve our international population and campus units through advising, immigration services, programming, advocacy, and outreach.

Office of the Registrar

(217) 333-2034

Monday-Friday, 8:30 am–12:00 pm; 1:00-5:00 pm

Implements academic policies related to registration, enrollment and degree verification, grade processing, assessment of tuition and fees, and printing of academic transcripts and diplomas.

Office of Student Financial Aid

(217) 333-0100

Monday-Friday, 9:00 am-5:00 pm

The Office of Student Financial Aid administers financial aid programs and services to students and their families, striving to increase affordability and enhance student enrollment and graduation. The office is dedicated to maintaining fiscal and regulatory integrity, providing timely and accurate information and ensuring the proper stewardship of all University, federal, state and private funds.

Parent & Family Programs Office

(217) 333-7063

iuparentfamilyprograms@illinois.edu

Monday-Friday 8 am-5 pm

The Parent & Family Programs Office (PFPO) communicates with and provides Illinois parents and families with the tools necessary to develop a productive and supportive relationship throughout the college experience. PFPO endeavors to give the best resources to educate families how to best mentor and coach their college student and help them take the necessary steps to ensure a bright future.

Student Money Management Center (SMMC)

The SMMC maintains an educational website with financial resources, provides peer-to-peer mentoring and delivers group financial educational sessions for University of Illinois students.

University Bursar

(217) 333-2180
bursarhelp@uillinois.edu

Students may access billing, payment, and refund information by contacting University Bursar or visiting their website. University Bursar also provides information on student account balance information and payment options.

University Housing

(217) 333-7111

Monday-Friday, 8:00 am-5:00 pm

University Housing is an essential element of the Illinois experience. We create communities that transform student lives.

University of Illinois Police Department

(217) 333-1216

24 hours per day

UIPD provides all the same services as a traditional police department with additional programs uniquely-tailored to a campus environment — like around-the-clock police patrol, emergency response, investigations, and crime prevention services from SafeWalks to security cameras. For more information about resources available through UIPD and what you can do to look out for yourself and others, visit police.illinois.edu/safety.

Women’s Resources Center

(217) 333-3137

The Women’s Resources Center supports and connects students, linking them with faculty, alumnae, staff, community leaders and other students through programs, workshops, mentorship, and networking events focused on the intersectionality of sexism and other forms of social identity.

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